If a Let's identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit. Follow the instructions to download any available BIOS updates. If a BIOS update is not available or does not resolve the issue, continue to the next step. Step 5: Check and clean air vents to prevent overheating Overheating can cause the computer to stop responding.
Use compressed air to clean the air passages, and then wait for the computer to cool down. Step 6: Scan for and remove viruses and malware Viruses and malware can cause the computer to stop responding.
If removing viruses and malware does not resolve the issue, continue to the next step. Step 7: Uninstall software associated with an unresponsive computer Remove virus scanning software that you do not need, older versions of software programs, and software updates that were installed when Windows stopped responding.
Press and hold the Power button on the computer until the computer shuts down about 5 seconds. Turn on the computer, and then press the F8 key repeatedly. The Windows desktop opens and Safe Mode displays in four corners. Click Start , and then click Control Panel. Step 8: Find more information about the software problem If software you use consistently locks up the computer, check the software manufacturer's website for a solution.
Connect any network cables that were disconnected earlier. Go to the manufacturer's website, and then search for known solutions, such as those posted on forums or a customer service page. If the manufacturer's website does not have a solution or the issue persists, continue to the next step.
When the Windows desktop displays, Safe Mode displays in the four corners of the screen. Click Start , and type system restore in the Search box.
In the search results, click System Restore , and then click OK if prompted. Select Choose a different restore point , and then click Next. Click Finish , and then click Yes. If the issue persists, try an earlier restore point. If an earlier restore point does not resolve the issue, continue to the next step. Step 9: Perform a hard reset Performing a hard reset might fix issues such as Windows not responding or software freezing. Step Perform an HP System Recovery If troubleshooting fails to resolve the problem, recover all software on the computer back to the original configuration using HP System Recovery.
Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania. Correct a computer that temporarily freezes and buzzes then restarts when simultaneously using spider solitare and playing itunes worked fine util about 2 weeks ago.
Dell vostro, windows 7, office 10, itunes Does it happen only when using spider solitaire and iTunes together? Have you made any changes to the computer prior to the issue?
Method 2: Place the computer in clean boot state and see if that helps. A clean boot helps to verify if any third party application service or startup item is causing this issue. Note: After you have finished diagnosing, follow step 7 in the article to boot to normal startup.
Now from the left-hand menu click on Advanced system settings. Switch to the Advanced tab and under Startup and Recovery click on Settings button. Performing BIOS update is a critical task and if something goes wrong it can seriously damage your system, therefore, an expert supervision is recommended. Note: Do not turn off your computer or disconnect from your power source while updating the BIOS or you may harm your computer.
During the update, your computer will restart and you will briefly see a black screen. Once the file is downloaded, just double-click on the Exe file to run it. Right-click on Power icon on the taskbar and select Power Options. Now click Change plan settings next to your currently active power plan. Scroll down and expand Processor power management. Note: Change the above setting both for plugged in and battery. Once you are sure that you have removed everything, try installing the drivers again.
The setup should work without any problems and you will be able to Fix Computer restarts randomly on Windows 10 issue. If the above step was able to fix your problem then very good, if not then continue. Finally, select the compatible driver from the list for your Nvidia Graphic Card and click Next. Let the above process finish and restart your PC to save changes.
After updating Graphic card you may be able to Fix Computer restarts randomly on Windows Memtest86 will begin testing for memory corruption in your system. If you have passed all the test then you can be sure that your memory is working correctly. In order to Fix Computer restarts randomly on Windows 10 , you will need to replace your RAM if bad memory sectors are found.
Go here and download the HWMonitorPro. Once downloaded, run the setup file and install it. You can run the program and leave it in the background.
Now, play a game or run any other resource intensive program. Check the temperature values and voltages after a few minutes.
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